Subprocessors
Last updated: October 21, 2024
WCG Clinical, Inc. and its affiliates (collectively, “WCG”) engage the subprocessors in the table below to perform activities in connection with WCG’s provision of services.
| Subprocessor Name | Address | Activity |
| Aerotek Scientific, LLC | 7301 Parkway Drive, Hanover, MD 21076 | Staffing/Recruiting |
| Amazon Web Services, Inc. | 410 Terry Avenue N, Seattle, WA 98109 | Provider of AWS Cloud Hosting Services and Solutions |
| Ambra Health, Inc. | 2702 N 3rd Street, Suite 3030, Phoenix, AZ 85004 | Imaging Software |
| Ansafone Contact Centers, LLC | 101 NE 2nd Street, Ocala, FL 34470 | Call Center Services |
| ApexConnect | 304 W Kirkwood Avenue, Suite 101, Bloomington, IN 47404 | Platform Integration |
| AROBS Transilvania Software SA | Str. Donath, Nr. 11, Ap. 28, Cluj-Napoca, 400301, Romania | Software Development Staffing Vendor |
| Ask Nicely Holdings Inc. | 2175 NW Raleigh St., Suite 110 Portland, Oregon 97210 | Customer Evaluations |
| Atlassian, Inc. | 1098 Harrison Street, San Francisco, CA 94103 | JIRA Software for Bug Tracking / System Project Planning/ Help Desk / Confluence for Project Team Use |
| Authorize.net, LLC | 2901 N Ashton Blvd, Suite 500, Lehi, UT 84043 | Processing of Electronic Payments |
| BayaTree, LLC | 4683 S Garden Spring Lane, Salt Lake City, UT 84117 | Software and Services Provider for eMaven Integration Engine |
| BCC Puyallup, LLC | 3600 136th Place SE, Suite 250, Bellevue, WA 98006 | IT Data Center Facilities |
| BCPi, Inc. | 6 Merchant Street, Suite 3, Sharon, MA 02067 | Help Desk Support |
| Bio-Optronics, Inc. | 1890 S Winton Road, Suite 190, Rochester, NY 14618 | Clinical Trial Management System |
| Box, Inc. | 900 Jefferson Avenue, Redwood City, CA 94063 | Document Management Repository |
| C3I Solutions | Business Park Sofia, Building 7B, Floor 1, Mladost 4, 1766, Sofia Bulgaria | Helpdesk Support for Global Languages |
| Cisco Systems, Inc. | 170 West Tasman Drive, San Jose, CA 95134 | Web Conferencing |
| Citrix Systems, Inc. | 851 West Cypress Road, Ft. Lauderdale, FL 33309 | Document Management Repository |
| Computer Design & Integration, LLC | 11479 Valley View Road, Eden Prairie, MN 55344 | IT Data Center and Disaster Recovery Services |
| CoreSite, LLC | 900 N Alameda Street, Suite 200, Los Angeles, CA 90012 2 Emerson Lane, Secaucus, NJ, 07094 | Data Center |
| Court Square Group | 1350 Main Street, 5th Floor, Springfield, MA 01103 | Software Development and Testing |
| CyberArk Software, Inc. | 60 Wells Avenue, Newton, MA 02459 | Password Management Software |
| Databricks, Inc. | 160 Spear Street, 15th Floor San Francisco, CA 94105 | Data Services |
| Docebo, Inc. | 366 Adelaide Street – West, Suite 701, Toronto, ON M5V 1R9, Canada | Training System |
| DocuSign, Inc. | 221 Main Street, Suite 1000, San Francisco, CA 94105 | Electronic Signature Provider |
| DTS Language Services, Inc. | 65 TW Alexander Drive, PO Box 13625, Durham, NC 27709 | Translation Services |
| EastHORN Clinical Services in CEE Ltd | Kyvelis 7, Office 102, 1087 Nicosia, Cyprus | Regulatory Submission Services |
| EduNeering Holdings, Inc. dba UL Quality Compliance & Learning | 5000 Centregreen Way, Suite 200 Cary, NC, 27513, USA | eLearning Management System |
| eGuard Technologies nka Ntiva, Inc. | 1420 K Street NW, Washington, DC 20005 | IT Managed Service Provider |
| ePublishing, Inc. | 720 North Franklin Street, Suite 401, Chicago, IL 60654 | Website Hosting |
| Esker, Inc. | 1850 Deming Way, Suite 150, Middleton, WI 53562 | Outbound Fax Service and Mail Relays |
| Five9, Inc. | 3001 Bishop Drive, Suite 350, San Ramon, CA 94583 | Customer Support Chat Application Embedded in WCG Products |
| Flexential Corp. | 600 Forest Point Circle, Suite 100, Charlotte, NC 28273 | IT Data Center |
| Freshworks Inc. | 2950 S Delaware Street, Suite 201, San Mateo, CA 94403 | Helpdesk Ticketing System |
| FullStory, Inc. | 1745 Peachtree St. NE, Suite G, Atlanta, GA 30309 | Data Services |
| GlobalLogic Inc. | 1741 Technology Drive, Suite 400, San Jose, CA 95110 | Software Development Staffing Vendor |
| GTT Americas, LLC | 7900 Tysons One Place, Suite 1450, McLean, VA 22102 | Telecommunications, Disaster Recovery Equipment and Services |
| HyperVelocity Consulting, LLC | 9506 NE 144th Ct. Vancouver, WA 98682 | Technology Support Services |
| InfoGain Corporation | 485 Alberto Way, Suite 100, Los Gatos, CA 95032 | Software Development Staffing Vendor |
| Insight Direct USA, Inc. | 6820 S Harl Avenue, Tempe, AZ 85283 | Virgil Tablet Qualification; Solutions Provider |
| Intelex Technologies, ULC | 2000 S Colorado Blvd, Tower 1, Suite 2000, Denver, CO 80222 | Training Records Vendor |
| Iron Mountain Information Management, LLC | One Federal Street, Boston, MA 02110 | Paper File Services; Paper Destruction Services; Escrow Services; IT Electronic Media Storage; Hardware Destruction Services |
| LogMeIn, Inc. | 320 Summer Street, Boston, MA 02210 | Password Management Software |
| Medix Staffing Solutions, Inc. | 222 S. Riverside Plaza Suite 2120, Chicago, IL 60606 | Workforce Management |
| MessageGears, LLC | 191 Peachtree Street NE, Atlanta, GA 30303 | Messaging Vendor |
| Microsoft Corporation | 1 Microsoft Way, Redmond, WA 98052 | Cloud Computing Service, Cloud Data Storage, File Transfer and Storage |
| Mimecast | 191 Spring Street Lexington, MA 02421 | Email Security |
| Mint Medical GmbH | Burgstrasse 61, 69121 Heidelberg, Trade Register Entry: HR Mannheim B 709351, Germany | Imaging Software |
| Natterbox Ltd. | No.1 Croydon, 12-16 Addiscombe Road, Croydon, CR0 0XT, UK | Communication Services |
| Northwest Translations, Inc. | 1660 Hidden Way, Malvern, PA 19355 | Translation Services |
| Palantir Technologies, Inc. | 100 Hamilton Avenue, Suite 300, Palo Alto, CA 94301 | Data Analysis and Processing Services |
| ReliSource U.S., Inc. | 110 Great Road, Suite 301, Bedford, MA 01730 | Software Development Staffing Vendor |
| RKON Technologies | 328 S Jefferson, Suite 450, Chicago, IL 60607 | IT Data Center Services |
| Secure Data Recovery Services | 3255 Cahuenga Blvd W, Suite 301, Los Angeles, CA 90068 | IT Data Recovery |
| SecureVideo.com, Inc. | 1050 Marina Village Parkway, Suite 203, Alameda, CA 94501 | Video Conferencing/Recording for Virgil |
| Stefanini NV | Belgicastraat 5, 1930 Zaventem, Belgium | Help Desk Support |
| Talkdesk, Inc. | 440 N Barranca Avenue #4375 Covina, CA 91723 | Communication Services |
| Tamr Inc. | 1000 Massachusetts Avenue, Cambridge, MA 02138 | Data Management |
| Telehouse | 7 Teleport Drive, Staten Island, NY 10311 | Data Center |
| Tierpoint, LLC | 12444 Powerscourt Drive, Suite 450, St. Louis, MO 63131 | IT Data Center Facilities |
| Transperfect Global, Inc. | Three Park Avenue, New York, NY 10016 | Translation Services |
| TrialX, Inc. | 315 Fifth Avenue, 9th Floor, New York, NY 10016 | Support for iConnect Platform |
| Viedoc Technologies AB | S:t Persgatan 6, SE-753 20 Sweden | Electronic Data Capture System |
| Yunu, Inc. | 1605 Montvale Grant Way, Cary, NC 27519 | Imaging Software |
| Zendesk, Inc. | 1019 Market Street, San Francisco, CA 94103 | Help Desk Support |
| ZenQMS, LLC | 209 DeKalb Street, Bridgeport, PA 19405 | CAPA Management System Software Services |
| ZipHQ, Inc. | One Sansome St, Ste 3000, San Francisco CA 94104 | Quality Event Management |
| Zoom Communications, Inc. | 55 Almaden Boulevard, Suite 400, 500, 600, San Jose, CA 95113 | Web Conference Services for Remote Visits |