ePharmaSolutions is now part of WCGclinical.com
If you were trying to reach epharmasolutions.com, you're in the right place!
We are pleased to announce that we have fully integrated ePharmaSolutions within our WCG Study Planning & Site Optimization solution.
As your partner in clinical trials, WCG is committed to ensuring the availability of the capabilities and solutions you and your team need most to support your success throughout your development process.
WCG’s end-to-end safety solution is purpose-built to relieve the burden of managing global drug safety and safety reporting operations for small and emerging biotechs.
WCG helps you find, choose and activate the world’s most qualified sites globally, resulting in significantly faster site selection, study activation and time to market.
WCG’s training solution mitigates the risks of bias, variability, and human error in clinical trials. The result: improved caliber of data; clearer signals; and standardized, accurate studies.
212 Carnegie Center
Princeton, NJ 08540
Our Support desk is available 24 hours a day, 7 days a week, using any of the phone number listed below. Please note that during our Saturday, Sunday and Holiday hours, Support is limited to password resets via phone calls only. For emergency Saturday, Sunday and Holiday support situations, please call us and ask that your call be escalated.
Toll Free US and Canada: 1-800-503-9480
Toll International: +1-610-832-8098
Czech Republic: 00-800-3635-0000
New Zealand: 00-800-3635-0000
South Africa: 00-800-3635-0000
South Korea: 002-800-3635-0000
You can access chat support by visiting https://help.epharmasolutions.com/
There could be several reasons you did not receive your username/password via the invitation to access our workspace: old/incorrect email address, it went to your “Junk” email folder, or we simply do not have an account for you. Please contact us and we will look into the issue for you.
If you are having trouble logging in, please check the following:
If you continue to experience trouble logging in, please contact us and we will work to get you in the system as soon as possible.
To view most of our training modules, you will need to have the latest version of Adobe Flash Player installed on your computer. If you do not have the latest version, we suggest you upgrade by visiting https://get.adobe.com/flashplayer/.
If you are still unable to view the training modules once you have installed the latest version of Adobe Flash Player, please contact us.
By default, Google Chrome uses its own plugin to view PDF documents. To enable the Adobe Reader plugin for Google Chrome, follow the instructions listed here. Taking these actions may require assistance from your local IT department. We strongly suggest consulting your local IT team before making any changes to your computer.
There are a number of resources you can review if you ever run into any technical issues. We find that the most helpful are Adobe Flash Player, Adobe Reader, and Google Translate. If you need technical assistance past what these resources may provide, please contact us.